The list below has some common, install and connections errors that people run across while trying to connect to SuperNova.
Incorrect IP Address Error/Missing IP Address:
- Common fixes:
- If you installed using the manual install setup follow the picture below and post in your settings.xml page the <arg lines> as they are with the exception of our new IP address 188.8.131.52
- NEW IP ADDRESS: 184.108.40.206
- FFXI Client not updated Error:
- If this is something you are seeing, make sure you completely updated your ffxi client via playonline. For more info visit http://supernovaffxi.wikia.com/wiki/How_to_Update_the_Client
- Xiloader issue
- Make sure your xiloader is placed in the correct folder, also if you are having trouble. Download the auto installed and just follow the steps.
Login Server down / Incorrect IP:
- Check your IP, and verify it matches the server IP of 220.127.116.11 if it matches read the point below.
- If your IP is correct and see this don't worry! Its not on you, our login server is temporarily experiencing issues. Just be patient and wait on the Hypnosheep to be gracious. Check the facebook page for updates!