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Character/Account Recovery

Are you a returning SuperNova player? Don't remember your account information? We can help, please fill out the form below and follow the instructions listed carefully and the GM team will help you as soon as we can!


Step By Step Instructions:

1. Fill out the form below, you can download the Miscrosoft Xecel document, or save the picture to your computer. Removed the default information and fill in the blanks as best as you possibly can.

Recovery

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Google Document Xecel

Once you have the form filled out, save the photo to your computer. OR if you filled out the xecel form take a screenshot of the xecel form and save it to your computer.

Once you have the saved photo of your form hop on over to our SuperNova facebook page which is listed below Facebook Group Page

2. Now that you are on the facebook page, make a post on the page. With the Text "Account Recovery for (Main Character name here)" and be sure to tag the glorious Supernova Leader Novah as done below in the picture. To tag someone on facebook type @(person's name) and click on them once you see their profile. Two examples of the facebook post are posted below. Also our glorious leader's name is on the post below.
Facebook example
Fb example 2


















































Finally:

Now that you have made the post, the GM team will get in contact with you as soon as they can! See you again soon!

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